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Privacy Policy

Centrum Travel - Carlson Wagonlit is committed to respecting your privacy. You may browse our web site without identifying yourself or transmitting any personal information to us.

When and why we collect personal information

When you make a reservation or purchase goods or services from Centrum Travel - Carlson Wagonlit, we may request additional information necessary for us to properly complete and purchase your requested booking.

When and why we collect personal information

In the event that you choose to make a reservation or purchase goods or services from us or request additional information from us that is not available on line, you will be asked to provide personal information that is necessary for us to properly complete your purchase transaction, fulfill your request for additional information or otherwise support your client relationship with us.

Who we share it with

When necessary, this information will be transmitted to those suppliers of goods and services such as airlines, hotels, cruise lines, vacation package operators and car rental agencies from whom you purchase goods and services through us. These suppliers will use your credit card information to complete the reservation or purchase made by you.

Centrum Travel - Carlson Wagonlit will not sell or otherwise transmit any of your personal information, including your name, address, credit card number, shopping, or transaction history to any third party without your permission. In addition this information is accessible by certain of our suppliers of computer and travel support services and infrastructure such as Sabre and Softvoyage.

Caution

Please be aware that our site contains links to other sites whose privacy practices may differ from ours. The use and/or privacy provided by the operator of a linked site as to any information you provide to them is in no way subject to our privacy policy. Even though a linked site is accessed through www.centrumtravel.ca, we cannot be responsible for any use such a site may make of information provided by you to them.

Security

Centrum Travel - Carlson Wagonlit is committed to protecting the security of your information. To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use encryption when collecting or transferring sensitive data such as credit card information.

Awareness

Centrum Travel - Carlson Wagonlit provides this "Privacy Policy" statement to inform you about our privacy policy and practices and choices you can make about the way your information is collected and used. This notice may be accessed from www.centrumtravel.ca.

What we collect

When you order travel services, make requests, and register to receive materials we will collect personal information appropriate to provide the services requested or ordered which may include your name, contact and billing information, credit card information, loyalty program numbers and citizenship and residency information. (Please Note: credit card numbers are used only for payment processing and are not retained for other purposes.)

In order to personalize our subsequent communications to you and continuously improve our services, we may ask you to voluntarily provide us with information regarding your personal or professional interests, travel preferences, experience with our travel services, and contact preferences. Centrum Travel - Carlson Wagonlit uses your information to help you complete a transaction, to communicate back to you, to update you on services and benefits, and to personalize our web site for you.

From time to time, we may also use your information to contact you for market research or to provide you with marketing information we think would be of particular interest. At a minimum, we will always give you the opportunity to opt out of receiving such direct marketing or market research information. In some circumstances, we will permit you to opt in before receiving unsolicited messages.

Access & Accuracy

Centrum Travel - Carlson Wagonlit strives to keep your personally identifiable information accurate. We will disclose to you the information in your file upon your written request and you may correct any information which is inaccurate or incomplete by advising us in writing to do so. Oversight If you have comments or questions about our privacy policy, e-mail us at: info@centrumtravel.ca, or contact us in person at

Centrum Travel - Carlson Wagonlit
300 Earl Grey Dr,
Unit 12 (Kanata Centrum Plaza) Ottawa,
Ontario K2T 1B8 CANADA

Phone +1 613-592-4144 
Fax +1 613-592-4824
Toll Free + 1 888-227-1005

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