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Terms and Conditions Agreement

By using the www.centrumtravel.ca website (the "Web Site") you acknowledge that you have read and agree without modification to these terms and conditions. YOU AGREE TO READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THE WEB SITE. If you do not agree to these terms, you may not access or otherwise use the Web Site.

Limitation of Use
The Web Site is owned and operated by Centrum Travel - Carlson Wagonlit. All information is the property of Centrum Travel - Carlson Wagonlit. The content on the Web Site is for personal use only. You may not copy, modify, upload, download, transmit, republish, or otherwise distribute any content from the Web Site.

Copyrights and Trademarks
All content on the Web Site is protected by applicable Copyright and Trademark Law and applicable international treaties and conventions governing intellectual property. Any and all Centrum Travel - Carlson Wagonlit trademarks and trade names which Centrum Travel - Carlson Wagonlit uses in connection with the Web Site shall remain the exclusive property of Centrum Travel - Carlson Wagonlit. Other product and company names used or mentioned on the Web Site are trade names and trademarks of there respective owners.

Liability Disclaimer (Travel Services)
On the Web Site, Centrum Travel - Carlson Wagonlit provides access to travel-related services provided by third parties that Centrum Travel - Carlson Wagonlit does not control. Centrum Travel - Carlson Wagonlit is not responsible for breach of contract or any intentional or negligent action on the part of such third party suppliers, which results in any loss, damage, delay or injury to you or your travel companions. Centrum Travel - Carlson Wagonlit does not guarantee any such suppliers' rates, bookings, reservations, connections, scheduling or protection of personal belongings, unless the word "guaranteed" is specifically stated on your tickets, travel itinerary or invoice. Furthermore, Centrum Travel - Carlson Wagonlit assumes no responsibility for overbooking, cancellation or delays for hotels, airlines or cruises.

Travellers who use the Web Site, assume full responsibility for, and hereby release Centrum Travel - Carlson Wagonlit from any duty of checking or verifying any passport, visa, vaccination or other entry requirements for chosen destinations. Travellers are also fully responsible for verifying all safety and security conditions for each destination. You agree that Centrum Travel - Carlson Wagonlit is not responsible for any potential risks and hazards associated with travel to destinations listed on the Web Site, including but not limited to standards of hygiene, cuisine, sanitation, medical treatment or telecommunications services, political instability, terrorist activity, war, social or labour unrest, civil disturbances, arbitrary changes in government policies, local laws or customs, climatic conditions, methods of conducting business, military activity or emergency evacuation methods. By embarking on travel arranged through, or utilising information contained on, the Web Site, you voluntarily assume the risks associated with such travel.

Centrum Travel - Carlson Wagonlit shall not be responsible for any damage to or loss of luggage or personal items. Centrum Travel - Carlson Wagonlit RECOMMENDS THE PURCHASE OF TRAVEL INSURANCE. All incidents of damaged, lost or stolen luggage should be reported in writing directly to your insurance company. Note that most airlines permit a maximum of two checked in bags and one carry-on piece. All excess luggage will be subject to additional charges by the airline.

Some of the Content that refers to transportation, hotel accommodations, restaurants and other services is the property of, and is supplied by, independent suppliers are not be under our control. Centrum Travel - Carlson Wagonlit does not verify, and does not guarantee, the accuracy of the information that we receive from third party vendors, including suppliers of transportation and accommodations. All information, prices and availability are subject to change without notice.

Liability Disclaimer (Software and Third Party Links)
THE ACCURACY AND RELIABILITY OF THE CONTENT ON THE WEB SITE IS NOT GUARANTEED. THE CONTENT FROM OR THROUGH THE WEB SITE IS PROVIDED "AS IS" AND ALL WARRANTIES, EITHER EXPRESS OR IMPLIED ARE DISCLAIMED INCLUDING WITHOUT LIMITATION, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Centrum Travel - Carlson Wagonlit ASSUMES NO LIABILITY FOR ANY ERRORS, BUGS, VIRUSES, OMISSIONS OR OTHER PROBLEMS WITH THE CONTENT ON THE WEB SITE. TO THE FULLEST EXTENT OF THE LAW, Centrum Travel - Carlson Wagonlit MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER WITH RESPECT TO THE CONTENT ON THE WEB SITE OR THE MATERIALS, INFORMATION AND FUNCTIONS MADE ACCESSIBLE BY THE SOFTWARE USED OR ACCESSED THROUGH THE WEB SITE, FOR ANY PRODUCTS OR SERVICES OR HYPERTEXT LINKS TO THIRD PARTY SITES OR FOR ANY BREACH OF SECURITY ASSOCIATED WITH THE TRANSMISSION OF SENSITIVE INFORMATION THROUGH THE WEB SITE OR ANY FURTHER LINKED SITE.

IN NO EVENT IS Centrum Travel - Carlson Wagonlit LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES THAT ARE DIRECTLY OR INDIRECTLY RELATED TO THE USE OF, OR THE INABILITY TO USE, THE SERVICES ON THE WEB SITE, EVEN IF Centrum Travel - Carlson Wagonlit HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

General Terms and Conditions
Centrum Travel - Carlson Wagonlit reserves the right to change, suspend or discontinue any aspect of the Web Site at any time, including the availability of any of the Web Site features, database, or Content, and will provide reasonable notice of such changes on the Web Site. Centrum Travel - Carlson Wagonlit may also impose limits on features or restrict access to parts of the Web Site.

Centrum Travel - Carlson Wagonlit may terminate user access or suspend any User's access to all or part of the Web Site without notice for any conduct that Centrum Travel - Carlson Wagonlit, in its sole discretion, believes violates any applicable law or is harmful to Centrum Travel - Carlson Wagonlit a travel service supplier or a third party licensor.

This agreement represents the entire understanding between you
Centrum Travel - Carlson Wagonlit. The travelers retention of tickets, reservations, tour documents, invoice or bookings after issuance, shall constitute consent to the above terms and conditions

These terms shall be governed by and construed in accordance with the laws in the Province of Ontario, Canada, without giving effect to any principles of conflicts of law. You agree that any action at law or in equity arising out of or relating to these terms shall be filed only in the Province of Ontario and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action.

Centrum Travel - Carlson Wagonlit is independently owned and operated by VIP Travel of Kanata Ltd. Centrum Travel - Carlson Wagonlit is registered to sell travel in Ontario (Ontario Registration No. 4544342.) We can be reached by e-mail at: info@centrumtravel.ca or by regular mail or phone at our head office.

Centrum Travel - Carlson Wagonlit
300 Earl Grey Dr,
Unit 12 (Kanata Centrum Plaza) Ottawa,
Ontario K2T 1B8 CANADA

Phone +1 613-592-4144 
Fax +1 613-592-4824
Toll Free + 1 888-227-1005

Ontario Registration No. 4544342

IMPORTANT CONSUMER NOTICE
PLEASE READ THIS NOTICE AND THE INVOICE IN ITS ENTIRETY

We act solely as an agent for the suppliers identified on accompanying documentation whose services is being arranged for you. The travel services provided by suppliers are subject to the terms and conditions contained in the tickets, brochures, exchange orders or vouchers issued by them. Familiarize yourself and your travel companions with the suppliers' 'terms and conditions of sale'. We have provided you with printed material, as it was made available to us, and explained those portions that relate to the services offered, prices and terms and conditions, which terms and conditions govern your purchase of travel services.

Suppliers are independent parties over which we have no control. The information and description given about suppliers are based on our inquiries and are believed to be accurate, but we make no warranty or representation in respect thereof. We cannot be responsible for breach of contract, failure to comply with any laws, or any intentional or negligent actions or omissions on the part of such supplier(s), which result in any loss, damage, delay, inconvenience or injury to you, your traveling companions or group members. Please be advised that:

We do not assume responsibility for any breach of contract, acts or omissions of anyone other than our employees, properly acting on our behalf;

No employee, agent or representative of ours has the authority to modify, waive or alter any provision of this Notice;

Unless the term 'guarantee' is stated in writing on your tickets, invoice or itinerary, we do not guarantee any of the supplier(s) rates, bookings, reservations, connections, scheduling, or handling of baggage or other personal effects. We are not responsible for any injuries, damages, or losses caused to any traveler in connection with terrorist activities, social or labor unrest, mechanical or construction failures or difficulties, diseases, local laws, climatic conditions, abnormal conditions or developments, or any other actions, omissions, or conditions outside our control. There may be different living standards and practices, and different standards and conditions with respect to the provision of utilities, services and accommodation outside Canada. Information on 'relevant laws and customs and documentation' is contained in the supplier(s) brochure, or is obtainable through tourist offices, consulates, etc, of the applicable destination. We can only provide information available to us from our manuals or automated airline services. By embarking upon your travel, you voluntarily assume all risks involved in such travel, whether expected or unexpected. You are hereby warned of the above risks as well as possible travel industry bankruptcies and medical and climatic disruptions, and the possibility you may be unable to travel as scheduled because of personal emergency.

We cannot accept responsibility for the delivery of travel documents on bookings made within 30 days of departure.

Any deviation in your travel is subject to a service fee in addition to any supplier charges or penalties.

We cannot be responsible for your failure to obtain and carry proper travel documentation. Proof of Canadian citizenship is required for travel outside Canada.

MANY OF THE PROBLEMS FOR WHICH WE CANNOT BE RESPONSIBLE CAN BE INSURED AGAINST. WE HAVE STRONGLY RECOMMENDED THAT YOU OBTAIN THE APPROPRIATE INSURANCE COVERAGE TO PROTECT YOU AND YOUR TRAVELING COMPANION(S).

Through your payment to us for these travel services and your retention of tickets, reservations or bookings after issuance of this Notice, you are acknowledging your acceptance of our terms set forth in this Notice and the supplier(s) brochure which is incorporated by reference and your agreement to convey the contents of this Notice to your traveling companions or group members.

Centrum Travel - Carlson Wagonlit
300 Earl Grey Dr,
Unit 12 (Kanata Centrum Plaza) Ottawa,
Ontario K2T 1B8 CANADA

Phone +1 613-592-4144 
Fax +1 613-592-4824
Toll Free + 1 888-227-1005

IMPORTANT PRICE NOTICE

Air Only Tickets
When purchasing an airline ticket through www.centrumtravel.ca, a service charge of $25.00 plus GST per ticket is included in the price quoted. This charge will appear separately on your credit card statement. Electronic tickets and will be transmitted to you by e-mail.

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